Possible solutions:

1.Update firmware, then update license, check license again. Make sure you have the corresponding software driver installed.

If have a poor network, you may fail to update firmware.

Change a USB port and good network connection (or WiFi hotspot) to update firmware & license.

2. If try solution 1, still same problem. Reinstall vx manager on the same PC and check license again.

3. Or install vx manager driver on another laptop and check license.

www.vxdiagshop.com